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Terminal Amenities

Untitled Document Art Gallery

Please visit our art gallery, located across from the main restaurant and in the public waiting area. The gallery showcases both local and regional talent from the Quad Cities, Eastern Iowa and Western Illinois. Gallery displays are coordinated by Quad City Arts, Rock Island, IL.  To inquire about purchasing artwork, please contact Dawn Wohlford-Metallo, Gallery Manager, via email at Dawn Wohlford-Metallo or via telephone at  309-793-1213 ext 108.

Current Exhibit and Artist Statements



Jay Stratton

 

Baggage Delivery: Delayed or Lost Luggage
The airline on which you flew is the first point of contact regarding your lost or delayed baggage. Always make a claim with the airline representative at baggage claim immediately upon noticing that your baggage is not on the carousel. The airline will make arrangements with you and will provide you with their contact information so that you can call to check on the status of your bag or arrange delivery.

Business Center "Destination Points"       
The Destination Points business center is located on the right hand side of Concourse B, just prior to the AirTran and United gates. There is a frosted glass door with an access card reader along the west wall.

Destination Points is a membership based business center, which treats our regional corporate travelers and frequent flyers to privacy and relaxation.

  • Two High Speed Internet Connections are available
  • One “land line” for dial-up or calling card calls
  • Complimentary bottled water, coffee and cappuccino
  • Cable TV & Fireplace

Complimentary membership is available to qualified individuals with at least 10 round trip flights per year out of the airport. You should be based out of the Quad Cities or surrounding area counties in Eastern Iowa or Western Illinois. Please call Cathie Rochau, Marketing Representative at (309) 757-1743 to request an application or via email below.

Contact Us

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Chair Massage - “Touch & Go”
Massage
Chair massage is designed to relax muscles, relieve stress, and enhance circulation, making you feel rejuvenated, refreshed and revitalized. The chair is specially designed so the clients kneel fully clothed and the professional therapists work the neck, shoulders, back, arms, hands and scalp. "Touch and Go" can be found in Concourse B.

Conference Room
A conference room is available for use by business and non-profit groups. To reserve the conference room or for more information call (309) 757-1768.

Gift Shop - The Paradies Shops (309) 764-8754
The gift shop offers reading material, candy and travel necessities such as neck pillows and sundry items. Souvenirs, including John Deere toys, gifts for kids and state logo wearables from Iowa and Illinois, are featured among our specialty items.


Paradies Paradies

Jobs: [See About]

Lost & Found
All items lost in the terminal building are logged in, locked and stored at the MAA offices. To claim or report a lost item, please contact the MAA during regular business hours at (309) 757-1768. If you lost the item on your inbound or outbound flight, you must inquire with the airline on which you flew. If you think you left an item at the screening checkpoint, please note that those found items are brought to MAA lost & found as well.

Other Services Available in the terminal

Baggage Carts (at bag claim) Banking Services (ATM withdraw) 
CNN Televised Displays (concourses) Diaper Changing Facilities (restrooms)
Gift Shop (309) 736-2208 Ground Transportation/Rental Cars (Bag claim)   
Flight Information Screens (throughout)   Lounge/Bar (309) 762-0109
Massage Therapy (Conc. B) Postal Services (by mailboxes)
Skycap Service (curbside) Shoe Shine Service (across from Gift Shop)
Vending Machines (throughout) Visitor's Center/Traveler Services (by Velie plane)

Restaurant - Air Host (309) 762-0109
In addition to a sit-down restaurant and lounge in the main terminal, there is a snack bar, Gevalia Cafe, and bar with cafe style seating beyond the screening checkpoint. The restaurant serves breakfast, lunch and dinner daily with a full service menu available. The Gevalia Cafe servers a variety of coffee drinks and breakfast items. The snack bar serves beverages and snack items throughout the day including bagels, sandwiches, pizza slices, Whitey’s ice cream and more. View Menu

Restaurant

Hours of Service
Restaurant (Public side)
Opens: 5:00 a.m. daily
Closes: 6:00 p.m. Sunday-Friday, closes 5:30 p.m. Saturday
Lounge available for drinks only until 7:00 p.m. daily

Deli/Bar (Passenger side, between concourses)
Opens: 4:30 a.m. daily
Closes: 6:00 p.m. Sunday-Friday, and 4:00 p.m. Saturday

**Both adjust hours as necessary to accommodate delayed flights


Restaurant


Travelers with Special Needs
It is the position of the Metropolitan Airport Authority to accommodate those individuals with special needs. We have skycap services available for help with baggage from the parking lot or curb. In addition, our Customer Care team is ready to transport passengers needing wheelchair assistance from the airline ticket counters to their gates or from their gates to the baggage claim area. Please let the airline know upon check-in if you would like to take advantage of this service. The curb attendant may also page for a skycap and wheelchair service at the curbside, if needed. For our hearing impaired guests, TTY machines are available at all public payphone terminals. For more information please call the MAA office during regular business hours at (309) 764-9621.

Visitor Information Station Traveler Services
Hours are Monday through Thursday from 9:00 a.m. to 5:00 p.m. and staffed by volunteers Friday and Saturday. The information station is located diagonally from the gift shop, across from the restrooms near the hanging airplane. The information station contains visitor maps and sightseeing/attraction brochures for the Quad City area.  For more tourism information please visit the official website of the Quad Cities Convention & Visitors Bureau or call toll free (800) 747-7800.

Wireless Internet Access
Wireless internet access is provided throughout the airport as a passnger amenity. To activate the wireless follow these steps:
Move your mouse over your wireless icon on your task bar. It should say "Wireless Network Connection (Mediacom)". If it does not say that, check your wireless choices. There should be one listed that shows a UNSECURED wireless network. Choose that one. Click on your internet browser. The first time you will see a page that pops up with our logo on it. Simply click the Log In.
If you still have problems, please visit the main office on the west end of the terminal for technical support or call ext 729 from any courtesy phone.

Work Stations

Work station

NEW at the Quad City International Airport- work stations for today's busy traveler!  Located on Concourse B after you go through security.